HVITS Chat Bot Prototype
HVITS Chat Bot - Internal Prototype
Hidden test page for our in-development AI chat agent. The widget loads in the bottom-right corner. Backend: Azure Container App. Model: Claude Sonnet 4.6. The agent can open real ConnectWise tickets.
How to test
- Click the chat button at the bottom-right.
- Try one of these conversation flows:
- Just looking - "Hi, just exploring your site." (No ticket should be opened.)
- Service request - "I'm John from Smith LLC, my email is bad@example.com, our printer stopped working." (Should open a ticket.)
- Pricing question - "How much do you charge for managed services?" (Should NOT quote, but offer a follow-up ticket.)
- Emergency - "Server is down, our whole office can't work!" (Should open emergency ticket and tell visitor to call 845.202.4032.)
- Created tickets land on the HD board in ConnectWise, attached to the HVITS company. We can route to a dedicated "Web Leads" company once the prototype is approved.
Reset state
Click Start over in the chat footer, or open DevTools and run localStorage.removeItem('hvits-chat-session').
