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Investing in customer relationship management (CRM) software is absolutely essential for small- and medium-sized businesses that want to up their sales performance. It helps sales departments understand their clients, tailor their marketing efforts, and more.

As a small- or medium-sized business (SMB) owner, you need to stay on top of IT trends to get ahead. However, many new IT solutions are quite confusing. One of those is app virtualization. To clear up the confusion, here is a quick overview of what it’s all about.

Now that digital collaboration is an integral part of any business, VoIP has become indispensable. Unfortunately, as it becomes more widespread, so do the threats against it. These attacks may not be as serious as ransomware or phishing, but they’re just as dangerous to SMBs. Here are five ways to protect your VoIP network against these threats.

Office 365 is already packed with the latest productivity features, but for premium perks, opt for the Office Insider program. This gives Office subscribers a heads up on upcoming Microsoft releases and updates before other companies do. Here’s why Office Insider is perfect for business owners.

Ever wonder why Google goes through all the trouble of remembering your searches and online shopping history? It’s not only for the company’s benefit, but also to make tasks and scheduling easy for you. By predicting work patterns and files that you are more likely to use, something called machine learning boosts your productivity.

With literally millions of Android apps out there, choosing the ones that will help you get the most out of your smartphone or tablet can be daunting. The fact that there are countless options that offer basically the same features doesn’t help. Luckily, our list of some of the best Android apps will ensure you find the ones that suit your needs and your device.

When it comes to cyberattacks, most business owners get hung up on the technical and logistical details, forgetting another important aspect: motive. Why are hackers attacking people and organizations? And whom are they targeting? By answering these questions, you’ll have a better understanding of which of your business’s resources need the most protection.

Most Mac users love the user-friendly, easy-to-navigate interface the Apple brand is known for. But did you know that using your Mac can be even easier? It’s hard to believe, but there are a few tricks that are sure to save you hours in the long run and bring a new level of usability to your Mac.

In today's business world, computers are an essential investment. Considering the tight budgets of small- and medium-sized businesses (SMB), one can't afford to invest in the wrong hardware. Which is the smartest investment, especially for startups? Laptops or Desktops?
Portability
Laptops allow you to keep working when you don’t have an electrical outlet.

Negative reviews on sites like Yelp, Trip Advisor, and Ripoff Report will damage your brand's online presence . So how can you protect your company from defamatory and false reviews that show up on search results for your business? Here's the best strategy.