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Over 330 million consumers connected with small businesses via Facebook Messenger in 2017 alone, so it's evident that the ‘phone call’ era is coming to a close. Since consumers now want constant, immediate online connectivity with their local car dealership, pizza joint, and other local businesses, it is only fitting that Facebook Messenger’s latest feature grants consumers even more flexibility in how they contact their local business.

Despite Microsoft Office’s easy-to-use interface, mastering all the features in this suite of productivity tools requires time. But fret not, the following training videos will help you become a Microsoft Office expert fast.

Office Basics is a series of free Office training videos from Microsoft which cover different features and functionality.

Whether it’s because of government surveillance or cyberattacks, internet users are more concerned than ever about the privacy of their online activities. Unfortunately, security measures like firewalls and antivirus software can’t help you in this case, but there’s one that can: Virtual Private Network (VPN).
What is VPN?
Simply put, a VPN is a group of servers you connect to via the internet.

Did you recently switch from Windows to Mac? If so, you’re probably still getting used to the Apple keyboard. The good news is it’s only slightly different from a non-Apple keyboard. The bad news is you’ll have to learn a whole new set of shortcuts.

In November 2017, healthcare data security and privacy company Protenus released a report on the most common security breaches in healthcare. Here are a few key takeaways.
Insiders are a bigger threat than hackers
Protenus is one of the largest security vendors for electronic health records (EHRs) and their mid-year review sheds some important light on the most common types of security breaches in healthcare.

These days, we get a lot of our work done on laptops, which means battery life is a huge priority for any laptop user. Wouldn’t it be good, then, to learn how to prolong the life of your laptop battery? Here are a few useful tips to do just that.
Some truths about your laptop battery
Batteries in many devices nowadays are lithium-based -- either lithium-ion or lithium-polymer -- so users must take note of the following guidelines for their proper maintenance:

They can’t be overcharged, even though you leave your battery plugged in for a long period of time.

In July 2017, Microsoft announced three brand new apps for Office 365: Connections, Listings, and Invoicing. They were designed for businesses with fewer than 300 employees and after a few months of beta testing, they’re finally available to Business Premium users.

Most web browsers have built-in security measures to protect users, but some of those aren’t enough to ward off unwanted software. To improve Chrome’s security, Google rolled out some changes in its Chrome Cleanup tool for Windows. Here’s how the enhanced tool protects you.

Did you know that you can connect a mouse to your Android tablet, or even an Xbox 360 controller to play a game console-style? The truth is many Android devices support a wide range of accessories. Here’s everything you need to know.

USB keyboards, mice, and gamepads

Android phones and tablets don’t come with standard, full-size USB ports so you can’t plug a USB accessory directly into it.

Thanks to virtualization software, the time it takes to bring virtual machines (VMs) online is faster than ever. You could deploy a fleet of them in minutes, but as with most technologies, there are some drawbacks. Experts say too many VMs can cause a logistical nightmare and cost your business a lot of money.