Blog

How to protect your VoIP system from phishing

Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,’ hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call.

Office 365 gets a slew of new upgrades

There’s a good reason why businesses like Office 365: It’s a feature-rich productivity suite that gets plenty of upgrades throughout the year. Last month, Microsoft announced four new upgrades that will make the cloud platform even more irresistible for small- and medium-sized businesses.

Black and white: Not all hackers are bad

When a cyber security researcher stopped the spread of WannaCry, the headlines praised him as a savior. But just a few short months later he was in handcuffs for allegedly creating a piece of malware that steals banking information. Even if he is innocent, it’s important to understand the difference between white hat, black hat and even gray hat hackers.

Best Mac tips and shortcuts

Mac operating systems are known for their intuitive user interface with minimal learning curve. But did you know that over the years, Macs have been equipped with a bunch of new shortcuts and hidden features? Here are our picks of the ones guaranteed to make life easier.

Google’s preferred sign-in method

Last year, the National Institute of Standards and Technology removed SMS two-factor authentication from its list of preferred authentication methods. Since then, Google has encouraged users to use prompts-based 2-Step Verification (2-SV) methods instead.

CRM tips and tricks for beginners

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

Google cloud just got much faster

The Google Cloud Platform can do virtually any business computing task you need it to. From pre-written machine learning modules to high-end data analysis, it’s limited only by the internet connection you use to access it. But now, even that is being improved upon.

Android phones link to PC!

You use a computer, smartphone, or tablet -- or all three -- to surf the web. So wouldn’t it be great if you could share the sites that you’re browsing between devices? If you’re using an Android phone and Windows 10, now you can.

According to Gartner, Android operating systems held 81.7 percent of the worldwide smartphone market share in 2016. Windows PCs have a similarly robust 84 percent of the desktop operating system market share worldwide.

How to create engaging content

With 4.75 billion pieces of content shared on Facebook and 500 million tweets shared every day, harnessing crucial social media data is becoming an increasingly monumental task. Businesses need to leverage social media in order to deliver relevant and personalized content to customers.